TERMS AND CONDITIONS

BUYING OUR PRODUCTS:

ORDERS:
Products can be ordered through our ETSY Store - ecorific.etsy.com, OR
                                                                   Hello Pretty Store - hellopretty.co.za
For Customers based in Cape Town:  Orders can be delivered (small fee) or can be Collected in Hout Bay
For Orders or Enquiries:
Please phone or message Sue on 083 3269 356, OR
Email: suefree@mweb.co.za / sue@ecorific.co.za.
We will respond ASAP!
We are also happy to make-up any Custom orders!
PAYMENT:
Either EFT for orders being sent out or COD if Collecting.
We also have SNAPSCAN facilities.

WE LOOK FORWARD TO HEARING FROM YOU!!

Delivery & Shipping:

DELIVERY: Ready to ship within 3 business days
SHIPPING:
Post Office
Local Shipping Costs: Airmail with Tracking number R50.00
Overseas Shipping Costs: Airmail with Tracking number R150.00
Courier
Local Courier with Postnet: R99.00 per parcel – Postnet to Postnet branch
Overseas Shipping: DHL International R450.00

Care Instructions & Returns Policy:

Preferably wash Hemp by hand in cold water and line dry.
Cottons can be washed in the machine on a cold cycle.
Fabric has been pre-washed but colours may still run. Please wash separately.

Kindly note that should you not be happy with your item, you may return it within 7 days of receipt of order in its original packaging. All shipping is for the buyers account. We will replace any faulty product. Should the item be faulty we will ship at our cost.